Mediation is a voluntary process. It’s a private meeting where the parties try to resolve the claim with an outcome that everyone can agree to.
About 85% of Weathertight Homes Tribunal claims settle at mediation without the need for an adjudicated hearing.
The mediator is not an advocate for any party and does not give legal advice. Mediators for weathertight claims are appointed by the Ministry of Business, Innovation and Employment.
Settlements reached during mediation are always voluntary and only the parties will know the content of the agreement. Anyone can refuse to sign it if they don’t agree with it, need more time to consider, or want to seek further independent advice before finalising the details.
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