About the Tribunal

Thousands of residential insurance claims from the 2010 and 2011 Canterbury earthquakes remain unresolved. The Government recognises how frustrating these delays have been for the affected homeowners. Until their claims are resolved, they can’t move forward with their lives.

The Canterbury Earthquakes Insurance Tribunal (2019) Act established the Canterbury Earthquakes Insurance Tribunal in June 2019. Located in Christchurch, the Tribunal can resolve Canterbury earthquake insurance disputes in a fair, speedy, flexible and cost-effective way.

The Tribunal can only consider claims for physical loss or damage to residential buildings, property and land in the Canterbury earthquakes.

Canterbury Earthquakes Insurance Tribunal Act 2019 [PDF, 521 KB]

Find out more about the Tribunal in the Homeowner’s Guide:

Homeowners' Guide to the Canterbury Earthquakes Insurance Tribunal [PDF, 1.4 MB]

Find out more about the procedures and legal requirements for taking part in the Tribunal in the practice notes:

CEIT Chair’s Practice Notes [PDF, 261 KB]

Also in this section:

Features of the Tribunal

Representation in the Tribunal