To provide this service, a lawyer must hold a Family Legal Advice Service approval. Lawyers who hold a supervised provider approval for family legal aid can also assist in providing the Family Legal Advice Service.
We are making some changes to RMS, which will go live on 1 December. The changes will not have any significant impact on FLAS providers – there will mainly be a few general usability improvements and a couple of new fields that you will need to fill in for reporting purposes. You can see a list of the changes here [PDF, 350 KB].
For information about the scope of the Family Legal Advice Service, lawyer approvals or contracts:
For information about Family Legal Advice Service payments:
Phone: 04 472 9040
For assistance with RMS, please contact the RMS Support Centre. Help is available 8:30am to 5:00pm each working day:
Phone: 0800 77 44 18
For RMS queries outside of office hours, you can email firstname.lastname@example.org
If you have forgotten your password or have login queries about RMS, you can contact the Ministry of Justice administrator:
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